Corporate Social Responsibility
Citywide has a proud history of providing services and support to the communities in which we operate and where our employees live, work and play. Through our Corporate Social Responsibility Program, we are committed to providing shared value for our host communities, our customers and our business. Our approach to corporate & social responsibility is framed by four key issues of concern to our customers and their community constituents:
– Education, Training and Jobs
– Environment & Sustainability
– Homelessness, Social Justice and Well-being
– Youth Opportunities
We are proud to support and partner with community organisations that are addressing such critical social issues. As a services company, we pride ourselves on maintaining and enhancing community assets and being actively involved in local communities; engaging with them to make positive social changes.

Partnerships
Through our Community Engagement Framework, we partner with selected social enterprises, charities and not-for-profits who share our corporate values and who are strategically placed to help solve the key issues of concern to our customers. Click through to view our current partner social procurement and community organisations (opens in new window).
Employee Volunteering
At Citywide, our staff proactively contribute over and above the day job to the wellbeing of their local communities and other social concerns further afield. This support varies from community to community and is demonstrated in a variety of ways, including the provision of paid leave for staff to volunteer with a community concern.
Financial Support & Matched Funding
Citywide proudly supports selected not-for-profits, charities and social enterprises with in-kind pro bono services, products and support. We also provide financial support to several partners to support them in meeting their strategic objectives, including matching funding from individual staff fundraising efforts.
Diversity & Inclusion
Having a social licence to operate is integral to our shared value approach with the community and all our stakeholders, with the common goal of fostering greater social cohesion. This supports our commitment to promoting diversity, equality and inclusion across our company without discrimination and we actively seek to create employment opportunities for the economically disadvantaged, disabled, CALD (culturally and linguistically diverse) communities and indigenous interests.
This policy covers all operational and administrative offices and sites of Citywide and subsidiaries such as Technigro. It also takes into account the company’s capabilities and capacity to resource (staff, financial; operational; equipment, etc.).
Responsible Sourcing
Citywide and its subsidiaries including Technigro are committed to responsible sourcing practices.
We regularly review our operations and supply chains with the aim of ensuring that we, our suppliers and third-party business partners operate without infringing human rights. We do not tolerate any form of modern slavery practices including child or forced labour. Access our Modern Slavery Statement here (click to download).
To help us achieve our aim, if you become aware of any related concerns, we encourage you to let us know by contacting us through this website (click through to Contact page).
Sustainability
Our goal is to minimise our environmental footprint and to inspire and equip our people with ‘world’s best’ sustainability standards to effectively manage the environmental aspects of our operations, whilst ensuring continuous improvement and zero harm to the environment and communities in which we work.
We use a market leading environmental data management platform to manage and monitor energy usage and costs across all of our operations. The data allows us to monitor our carbon generation and provides us with information to evaluate initiatives developed and implemented to reduce our carbon footprint.
We are also a foundation partner in the Melbourne Renewable Energy Project (MREP). Through this program - led by our parent the City of Melbourne Council - we will purchase renewable energy through a wind farm being constructed for the MREP in regional Victoria.

Side-by-sides safer for spraying crews
The Can-Am Defender XU vehicle is part of a long-term program to phase out unsafe quad bikes traditionally used for street spraying.
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Bushland burns awaken seeds of indigenous flora
TIME LAPSE VIDEO: urban bushland burn-offs reactivate indigenous vegetation growth
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MoU cements pioneering partnership
Citywide and Good Cycles formalise partnership to continue delivering socially sustainable outcomes for the City of Melbourne.
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Footy Facebook page leads to choice job
“Like going to the gym every day” - Sabrin surprises herself with a love of asphalting
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Recycled cardboard’s potential as building materials
Citywide joins RMIT researchers to test recycled cardboard as the next ‘building block’ of carbon-conscious cities.
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New glass recycling plant fuels circular economy
World-class recycling plant drives development of Citywide’s circular economy innovation hub.
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E-waste collections clear the way for eco-conscious Melburnians
Citywide rolls out new kerbside collection service for conscientious residents to responsibly dispose of small quantities of e-waste.
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‘Protect a Mate - Vaccinate’ campaign to focus on continued uptake of COVID-19 vaccinations
Citywide staff strongly encouraged to get vaccinated against COVID-19 amid the increasing positive case numbers, and with improved supply enabling mass inoculations.
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Planting a new spirit of collaboration in Knox
Knox City Council, like many Melbourne municipalities, collaborates with its residents on the selection of trees for their suburban streets.
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